NSW Government help

Rebates, travel help, vouchers and services that regional locals often don't know they can get. All in one place.

Health 10

IPTAAS (Isolated Patients Travel and Accommodation Assistance Scheme)
Money back on travel and accommodation when you have to travel a long way for specialist treatment.
Who: NSW residents with Medicare travelling 100km+ one way, or 200km+ a week, to the nearest approved specialist.
1800 478 227
Source: NSW Health · checked 2026-10-18
NSW Mental Health Line
Free 24/7 phone line that links you with NSW Health mental health services and the right support.
Who: Anyone struggling, or worried about someone else. In immediate danger call 000.
1800 011 511
Source: NSW Government · checked 2026-10-18
NSW Poisons Information Centre
24/7 expert advice if you think someone has been poisoned, bitten or stung. Don't wait for symptoms.
Who: The public and health professionals. If someone is unconscious or not breathing, call 000.
13 11 26
Source: NSW Poisons Information Centre · checked 2026-10-18
Call healthdirect (1800 022 222)
Free 24/7 call to a registered nurse who can book urgent care, a GP video call or virtual care.
Who: Anyone in NSW needing health advice, day or night.
1800 022 222
Source: NSW Health · checked 2026-10-18
Get Healthy Service
Free phone and online health coaching, up to 10 coaching calls, for eating well, moving more and healthy weight.
Who: People in NSW wanting to improve their health; special programs for pregnancy, Aboriginal people and older adults.
1300 806 258
Source: NSW Health · checked 2026-10-18
BreastScreen NSW
Free breast screen (mammogram), with invitations every two years.
Who: Women 50 to 74 (40+ can attend; Aboriginal and Torres Strait Islander women from 40). Not under 40.
13 20 50
Source: BreastScreen NSW · checked 2026-10-18
NSW Spectacles Program
Free glasses or vision aids: one pair of single vision or bifocal glasses every 2 years.
Who: NSW permanent residents on a full pension or low income with very low assets, not covered by another scheme.
Source: Service NSW · checked 2026-10-18
NSW Ambulance fee exemption
No ambulance bill if you hold an eligible concession card or private ambulance cover.
Who: Health Care Card, Pensioner Concession Card, Commonwealth Seniors Health Card or DVA Gold Card holders, or people with ambulance cover.
1300 655 200
Source: Service NSW · checked 2026-10-18
Concession car parking at NSW Health public hospitals
Cheaper parking at public hospital car parks where fees apply.
Who: Patients and carers with long-term treatment, visits more than twice a week, or financial hardship.
Source: Service NSW · checked 2026-10-18
NSW Companion Card
Lets your support person into participating venues and events for free.
Who: NSW residents with a significant, permanent disability who need lifelong attendant care.
1800 893 044
Source: NSW Government · checked 2026-10-18

Money and bills 9

Savings Finder
Answer a few questions to find every NSW Government saving you can claim, or book a free specialist to help.
Who: Everyone in NSW.
Source: Service NSW · checked 2026-10-18
NSW Low Income Household Rebate
A rebate credited daily on your electricity bill.
Who: Electricity account holders with a Pensioner Concession, Health Care, Low Income Health Care or DVA Gold Card.
Source: Service NSW · checked 2026-10-18
NSW Family Energy Rebate
A lump-sum rebate credited to your electricity bill once a year.
Who: Electricity account holders who received Family Tax Benefit in 2025-26 and finalised it with Centrelink.
Source: Service NSW · checked 2026-10-18
NSW Medical Energy Rebate
A rebate credited daily on your electricity bill to help with heating and cooling costs.
Who: Concession card holders where someone in the home can't regulate body temperature, confirmed by their doctor.
Source: Service NSW · checked 2026-10-18
NSW Life Support Energy Rebate
A daily credit on your electricity bill to cover running approved life support equipment at home.
Who: Households where a doctor confirms someone needs approved equipment, such as home dialysis or oxygen.
Source: Service NSW · checked 2026-10-18
NSW Gas Rebate
A rebate on your natural gas or bottled LPG bill.
Who: Gas account holders with a Pensioner Concession, Health Care, Low Income Health Care or DVA Gold Card.
Source: Service NSW · checked 2026-10-18
EAPA (Energy Accounts Payment Assistance)
Help paying your current home electricity or gas bill when a short-term crisis hits.
Who: Account holders with an unpaid recent bill due to job loss, medical costs, disaster or a disconnection notice.
13 77 88
Source: Service NSW · checked 2026-10-18
Private vehicle registration discount
Up to $100 off car rego and $80 off motorcycle rego, applied automatically.
Who: Privately registered vehicles renewing between 1 September 2026 and 31 August 2027.
Source: Service NSW · checked 2026-10-18
Toll relief rebate ($50 weekly cap)
Money back on toll spending above $50 a week on NSW toll roads.
Who: Personal toll account holders using a privately registered vehicle.
Source: Service NSW · checked 2026-10-18

Family and kids 3

Active and Creative Kids voucher
A $50 voucher twice a year for sport, creative and cultural activities.
Who: NSW kids aged 4.5 to 18 whose parent or carer gets Family Tax Benefit Part A or B.
13 77 88
Source: Service NSW · checked 2026-10-18
Start Strong preschool fee relief
Lower fees at community and mobile preschools and long day care preschool programs.
Who: Children aged 3 and over at a participating service; amounts depend on age and circumstances.
Source: NSW Department of Education · checked 2026-10-18
Safer Drivers Course (free places)
Course that earns learners 20 bonus log book hours; free places for eligible young drivers.
Who: Learners under 25 with 50+ log book hours; free places for concession card holders or those in or leaving out-of-home care.
Source: NSW Government · checked 2026-10-18

Housing and renting 4

Rentstart Bond Loan
An interest-free loan to cover all or part of a private rental bond, repaid fortnightly.
Who: People eligible for social housing with under $5,000 in savings who've been approved for a rental.
1800 422 322
Source: Homes NSW · checked 2026-10-18
NSW Fair Trading tenancy help
Free advice and complaint service to help sort out problems with your landlord or agent.
Who: Tenants, landlords and agents.
13 32 20
Source: NSW Fair Trading · checked 2026-10-18
Rent Check
See the median rent range for your postcode to check if a rent is fair.
Who: Renters, landlords and anyone in NSW.
Source: NSW Government · checked 2026-10-18
Pensioner council rates rebate
Up to $250 off council rates and waste charges, plus $87.50 each off council water and sewerage.
Who: Pensioner Concession Card holders, eligible DVA Gold Card holders and war widows/widowers. Apply through your council.
Source: Service NSW · checked 2026-10-18

Seniors 4

NSW Seniors Card
Free card for discounts at thousands of businesses, plus a Gold Opal card and transport concessions.
Who: NSW residents 60+ working 20 hours a week or less (Senior Savers Card if you work more).
13 77 88
Source: Service NSW · checked 2026-10-18
NSW Seniors Energy Rebate
A rebate paid into your bank account to help with your electricity bill.
Who: Electricity account holders with a Commonwealth Seniors Health Card (not Pensioner Concession or Gold Card holders).
Source: Service NSW · checked 2026-10-18
Pensioner Travel Vouchers
4 vouchers a year for free or discounted NSW TrainLink regional train and coach trips.
Who: NSW/ACT Pensioner Concession Card holders and NSW War Widow/er transport concession card holders.
Source: Service NSW · checked 2026-10-18
Free Will with NSW Trustee and Guardian
Your Will and estate planning documents made at no charge.
Who: People eligible for the full Age Pension, or on a DVA or Disability Support Pension who'd qualify for it.
1300 102 030
Source: NSW Trustee and Guardian · checked 2026-10-18

Getting around 3

Gold Opal (Senior and Pensioner fares)
Unlimited travel on the Opal network for no more than $2.50 a day.
Who: NSW or ACT Seniors Card holders and eligible pensioners.
Source: Service NSW · checked 2026-10-18
Country Pensioner Excursion ticket
A $2.50 ticket for affordable travel on regional NSW services.
Who: Eligible pensioners and seniors in regional NSW.
Source: Transport for NSW · checked 2026-10-18
Live Traffic NSW
Live road closures, roadworks, flooding, incidents and traffic cameras across NSW.
Who: Anyone driving in NSW.
Source: Service NSW · checked 2026-10-18

Emergencies 2

Hazards Near Me app
Free app with local bush fire, flood and tsunami warnings, fire danger ratings and push alerts.
Who: Anyone in NSW.
Source: NSW Government · checked 2026-10-18
Service NSW disaster customer care
One number for help after a disaster, including finding support and emergency accommodation.
Who: People affected by a disaster or emergency in NSW.
13 77 88
Source: Service NSW · checked 2026-10-18

Small business 3

Service NSW Business Concierge
Free one-on-one help with government programs, licences, permits, growth and disaster support.
Who: NSW businesses at any stage.
13 77 88
Source: Service NSW · checked 2026-10-18
NSW Small Business Commission mediation
Confidential mediation to settle business or lease disputes, cheaper and quicker than court.
Who: Small businesses with a dispute; no application fee.
Source: NSW Small Business Commission · checked 2026-10-18
Natural Disaster Relief Loans for small businesses
Up to $130,000 at a low interest rate, with the first two years interest and repayment free.
Who: Small businesses directly hit by a declared natural disaster in a declared area.
1800 678 593
Source: NSW Rural Assistance Authority · checked 2026-10-18

Your records 4

NSW birth certificates (Births, Deaths and Marriages)
Order a standard or commemorative birth certificate online, by post or at Service NSW.
Who: People born in NSW, or parents of a child under 18; others need extra documents.
Source: NSW Registry of Births, Deaths and Marriages · checked 2026-10-18
NSW Digital Birth Certificate
A digital version of your birth certificate.
Who: People 16 to 21 born in NSW with a NSW Photo Card or Driver Licence.
Source: Service NSW · checked 2026-10-18
NSW Digital Driver Licence
Your licence in the Service NSW app, same legal status as the plastic card, no extra cost.
Who: Any NSW driver licence holder with a MyServiceNSW Account.
13 77 88
Source: Service NSW · checked 2026-10-18
WWCC (Working with Children Check)
A 5-year clearance to work or volunteer with kids; free for volunteers.
Who: Anyone working or volunteering with children in NSW.
Source: Service NSW · checked 2026-10-18

Every item is from the NSW Government's own page, linked under it. We don't decide who's eligible: the page does. Programs change, so if one's wrong, tell us. Need a hand in person? Call Service NSW on 13 77 88.